Business Analysis Skills

Business Analysis Skills

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In this introductory course, participants will explore the role and responsibilities of the business analyst (BA).

Who Should Attend

New business analysts will learn a standardized and systematic approach to business analysis. Senior analysts and those who have learnt ‘on-the-job’ will be able to formalize and refresh their skills. Systems analysts and developers will learn tools and techniques for effectively communicating with business users. Management and business users will learn how business analysis can reduce risk and improve the financial performance and quality of projects.
business analysis


They will learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects from a functional as well as financial performance point of view, to making sure that the final product meets all of the requirements identified. Through hands on exercises, participants will learn to define the scope of work and master requirements gathering techniques that will work for a variety of projects. Participants will consider the unique needs of customers, stakeholders, and the solution team as they work toward building, documenting, communicating, and managing requirements.


Graduates of this seminar will understand how organizations use projects to achieve business objectives and solve problems, and the part business analysts play in ensuring these projectsare successful.

Seminar Overview

A project case study will be used throughout the training to illustrate and practice the concepts and skills.
  • Defining the business analyst function
  • The Business Analyst as change agent
  • Knowledge areas in the IIBA®’s Business Analysis Body of Knowledge (BABOK®)
  • BA roles and responsibilities within the knowledge areas
  • BA roles and relationships through the project life cycle
  • Contribution of business analysis to financial performance and quality of projects
  • Conducting Feasibility Studies
  • Writing the Business Case for the Project
  • Analysis and Design
  • Project Execution (Development)
  • Post Project Evaluation
  • Documentation throughout the BA process
  • Overview
  • Decision Point 1: feasibility study (Defining the business need)
  • Cost – benefit analysis
  • Decision Point 2: business case
  • Overview
  • Elicitation techniques
  • Overview
  • Ensuring stakeholder involvement
  • Requirements management
  • Requirements relationships and communication
  • Overview
  • Need for analysis
  • Defining the solution model
  • Value of modeling techniques in analysis
  • Modeling techniques
  • Prioritizing requirements
  • Decision point 3: Verifying and Validating Requirements
  • Tools and techniques
  • Overview
  • Decision Point 4: Solution document approval
  • Supporting the solution life cycle
  • BA role in design
  • Structured testing tasks
  • Implementation and production tasks
  • Prove compliance to requirements
  • Final acceptance and project close-out
  • How to implement business analysis on the job