Business Analysis Skills

Who Should Attend

New business analysts will learn a standardized and systematic approach to business analysis. Senior analysts and those who have learnt ‘on-the-job’ will be able to formalize and refresh their skills. Systems analysts and developers will learn tools and techniques for effectively communicating with business users. Management and business users will learn how business analysis can reduce risk and improve the financial performance and quality of projects.


In this introductory course, participants will explore the role and responsibilities of the business analyst (BA). They will learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects from a functional as well as financial performance point of view, to making sure that the final product meets all of the requirements identified. Through hands on exercises, participants will learn to define the scope of work and master requirements gathering techniques that will work for a variety of projects. Participants will consider the unique needs of customers, stakeholders, and the solution team as they work toward building, documenting, communicating, and managing requirements.


Graduates of this seminar will understand how organizations use projects to achieve business
objectives and solve problems, and the part business analysts play in ensuring these projects
are successful.


Case Study

A project case study will be used throughout the training to illustrate and practice the concepts and skills.

Introduction to Business Analysis

  • Defining the business analyst function
  • The Business Analyst as change agent
  • Knowledge areas in the IIBA®’s Business Analysis Body of Knowledge (BABOK®)
  • BA roles and responsibilities within the knowledge areas
  • BA roles and relationships through the project life cycle
  • Contribution of business analysis to financial performance and quality of projects

Business Analysis Process

  • Conducting Feasibility Studies
  • Writing the Business Case for the Project
  • Analysis and Design
  • Project Execution (Development)
  • Post Project Evaluation
  • Documentation throughout the BA process

Enterprise Analysis

  • Overview
  • Decision Point 1: feasibility study (Defining the business need)
  • Cost – benefit analysis
  • Decision Point 2: business case

Elicitation: Gathering Information

  • Overview
  • Elicitation techniques

Requirements Management & Communication

  • Overview
  • Ensuring stakeholder involvement
  • Requirements management
  • Requirements relationships and communication

Requirements Analysis

  • Overview
  • Need for analysis
  • Defining the solution model
  • Value of modeling techniques in analysis
  • Modeling techniques
  • Prioritizing requirements
  • Decision point 3: Verifying and Validating Requirements
  • Tools and techniques

Solution Assessment

  • Overview
  • Decision Point 4: Solution document approval
  • Supporting the solution life cycle
  • BA role in design

Solution Validation

  • Structured testing tasks
  • Implementation and production tasks
  • Prove compliance to requirements
  • Final acceptance and project close-out

Lessons learned

  • How to implement business analysis on the job

Custom Design Approach:
If you are interested in this seminar please contact us for more details.


This page is also available in: Japanese

Globalinx Corp